I get it. You feel frustrated, held back and unable to do your job as well as you know you could. The systems that you depend on haven’t kept up or maybe never even existed at all. You have things to do but can’t get to them due to manual processes that must be done over and over, monthly, weekly or even daily. That’s mind-numbing, not a good use of your valuable time, and keeps you from getting to the important stuff.
My mission is to help you. I deliver solutions that let you get the fundamentals handled quickly and easily so that you can focus on what you do well, where you can really add value.
Customer Service Is My Priority
Believe me, I know that the size of a project has very little to do with how important it is. Whatever it is, big or small, if it’s not working well or not at all that’s a problem! I have more than 25 years of experience working with clients ranging from small businesses to Fortune 500 companies. And you know what? It doesn’t matter which end of the spectrum your company is on. The things that make you crazy are, in the end, pretty similar to what everyone experiences. When you are my client, you are important to me, and you’ll know it. Let’s work together to find a better way.
Ido the job right the first time. The applications I write are innovative, stable, and accurate. The first step is always to listen long and carefully to you. I code to the highest of standards, and while the details would excite only a programmer the result is happiness – YOUR happiness. My clients stick with me because I take care of them. I have customers that have been with me for more than 20 years and some systems that have been running for more than 10 years. Ask my clients, and they’ll tell you. I hear you, I understand, and I care.
You deserve someone who’s on your side. When we sit down together, either for the first time or after years of working together, you’ll know that I am. You expect work delivered on time, on budget and as promised. You need systems that help you get your job done more productively and I take your faith in me seriously. You are entrusting me with your data, the processes that drive your business and ensure your long-term success. You are my priority and I’m always here for you.
When you start to think there has got to be a better way let’s find it together! Let’s bring in others from your team who might have insights and ideas. You know it’s not always about improvements. Sometimes you’re ready for a whole new approach so let’s be open to new technologies and different methods. Let’s talk about the underlying business needs and not make any assumptions. You want to end up on a better and more productive path, knowing that we’ve been thorough in our work.
When you become my client you join a client list I’ve been serving since the 90’s. You will quickly realize that I’m here for you and always available. I care about my clients and, honestly, many have become friends. I take calls, I answer emails, I respond quickly and I get things done. I try to keep a reasonable work/life balance so that I can be productive for you but the fact is I truly love what I do and I’m pretty much always around. You can count on me.
The first step is to listen and learn. I need to understand, so I ask questions, I read between the lines, and I don’t make assumptions. I want to start the project with a strong sense of your needs.
Now I can start designing. I want to set up a solid foundation for a successful solution that will stand the test of time. Over the long run, you can more easily maintain and extend a system based on a strong architecture.
Next, it’s time to build. I take an interactive approach, working closely with you on a scheduled basis. By regularly showing you the work in progress you can see how things are coming together. It saves time and budget to have you involved all the way.
Testing… everyone’s favorite game, right? But bringing in actual users who are excited about and eager to try the new system gets us real world feedback. Better to find and fix the bugs now, before we “go live,” to ensure a successful launch.
We’ve found a better way! We talked, we gathered input, we planned, we designed, we developed and tested, and now we can proudly launch. The users will love the new process, find it genuinely easy to use, and appreciate the increased productivity.
When you need me I’m only a call or an email away and am always available to make sure your system is up, running, and functioning smoothly. When changes or improvements are needed I’m here and when questions arise I’m here. You can count on me.
“Wells Consulting has helped us develop a Microsoft Access based interface that our salespeople and engineers use to document and manage customer opportunities and create related detailed customer proposal documents. Dave has a solid understanding of business processes that allows him to be a true partner in developing a strong practical solution rather than just someone who can write code. He is a great communicator with strong listening skills as well as the ability to clearly articulate the pros and cons of alternate development paths. David is highly responsive to helping us meet our internal deadlines and keeping our project moving forward.”
“I had the great pleasure of working with David on the redesign of an opportunity management tool he created for one of our Inside Sales teams. David’s work was exemplary and I appreciated his thoroughness and availability for any and all questions I had during the project. He adhered to our budget and requested timeline and it was a pleasure working with him. I would highly recommend.”
“I can’t speak highly enough about Dave as a person, business owner, and technologist. Once, a global company called me at the end of the day in crisis mode. They were unable to run payroll, and it impacted all of their employees around the world. I called Dave, and he immediately met with them, worked diligently, and saved the day. As a client, he is clear, professional, treats consultants well, provides challenging projects, and pays on time. Many thanks to Joe for referring Dave to me!”
“I’ve known and worked with David and Wells Consulting for many years and they have provided extraordinarily high-quality service to many of our clients. Never in my experience have the reviews of a partner’s work been more consistently raving than those I’ve received from clients that David and Wells Consulting have done work for. Generally the client is so pleased they call me to thank me for getting them in touch with David.”
“I have been working with Wells Consulting for several years and have been quite impressed with their responsiveness, knowledge, and customer service. They are always willing to listen and learn about my concerns and address them in efficient and accurate ways. Wells Consulting provides invaluable resources in maintaining data integrity and efficient programming. They truly have made a significant contribution to the success of my workgroup.”
“It’s been a pleasure working with Wells Consulting. Their ability to generate strong IT/workflow solutions based on our functional requirements has been truly outstanding. In addition, they’ve been extremely flexible in helping us to meet our tight integration timelines. They’ve been a great partner in helping us to meet some extremely critical business needs!”
“Wells Consulting has been working side-by-side with us for several years. They understand our data management & reporting needs, and have consistently delivered the self-sufficient tools we utilize to manage our information needs regarding all customer metrics.”
CONNECT WITH ME
If you have systems that aren’t up to speed, inefficient processes that are holding you back or manual tasks you want to explore getting automated then I would love to hear from you. Let’s work together to find a better way!